A Message to Our Guests
We are committed to providing the same exemplary cleaning protocols as we navigate this post-pandemic world. We have always maintained the highest standards of cleanliness throughout our entire hotel, and we continue to do so.
Personal Protection & Masks
- We are not requiring guests to wear masks at this time.
- Soap is provided in all bathrooms. Hand sanitizer from Journeyman Distillery is also be available in the common area of the Inn.
Social Distancing
- Given the size and nature of the property, social distancing is an inherent part of the guest experience.
- Garden Grove only has four guest rooms in the Farmhouse, so there will not be more than 8 guests staying in the main building at a time. The Garden Retreat has its own dedicated entrance in the Carriage House, and the Woodlands Room and Lavender Room share a spacious entrance to the second floor of the Carriage House.
- Guests staying in the Carriage House will have breakfast delivered to their door. Guests staying in the Farmhouse can choose to eat at the well-spaced breakfast tables in the main area of the Farmhouse or outside in the garden, weather permitting.
- Contactless check-in can be accommodated upon request. Please contact us ahead of your arrival to arrange.
Cleaning & Sanitizing
- Frequent cleaning and sanitizing occurs in all public spaces with an emphasis on high touch areas, including, but not limited to, door handles, stair handrails, the shared half bath on the first floor, and room keys and locks.
- Industry-leading cleaning and sanitizing protocols are used to clean guest rooms, with emphasis on high-touch items, including television remote controls, toilet seats and handles, door and furniture handles, water faucet handles, nightstands, telephones, light switches, temperature control panels, hair dryers, irons, alarm clocks, and luggage racks.
- As an added part of our cleaning process, as needed, we use the R-LOMU UV Light Sanitizer Lamp in bedrooms and bathrooms which kills up to 99.9% of most airborne bacteria, viruses, and mold spores.
Cancellations
- Refunds are available when cancellations are made 14 or more days in advance, our cancellation policy is set to maximize flexibility.
- However, if you or any guest in your party feels ill or has been in direct contact with someone who has tested positive for COVID-19, please contact us for cancellation options outside of the policy outlined, including transferring deposits to future reservations or gift certificates.