Covid-19 Update

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A Message to Our Guests

We are closely monitoring the government policy changes, CDC guidelines, government mandates, and public health advancements and will continue to make updates to our protocols and procedures as necessary.

We are committed to providing the same exemplary guest service and doing so in a safe way. We have always maintained the highest standards of cleanliness throughout our entire property, and we continue to do so with some additional precautions outlined below.

We ask our guests to be our partners in this effort by adhering to the guidelines that have been put in place and by being patient and accepting of change as we learn to navigate this process.

Personal Protection & Masks

  • The staff will wear masks in the indoor common areas of the property.
  • We request that guests wear masks in the indoor common areas of the property when not eating/drinking. Masks are not required in the guestroom or outdoors.
  • Soap will be provided in all bathrooms. Hand sanitizer from Journeyman Distillery will also be available in the common areas of the Inn.

Social Distancing

  • Given the size and nature of the property, social distancing is an inherent part of the guest experience.
  • Garden Grove only has four guest rooms in the Farmhouse, so there will not be more than 8 guests staying in the main building at a time. The Garden Retreat has its own dedicated entrance in the Carriage House, and the Sunflower Room and Lavender Room share a spacious entrance to the second floor of the Carriage House. 
  • Guests staying in the Carriage House will have breakfast delivered to their door. Guests staying in the Farmhouse can choose to eat at the well-spaced breakfast tables in the main area of the Farmhouse or outside in the garden, weather permitting. Breakfast times will be staggered to promote social distancing wherever you choose to enjoy breakfast.
  • Contactless check-in can be accommodated upon request. Please contact us ahead of your arrival to arrange.

Cleaning & Sanitizing

  • The frequency of cleaning and sanitizing has been increased in all public spaces with an emphasis on high touch areas, including, but not limited to, door handles, stair handrails, the shared half bath on the first floor, and room keys and locks.
  • Industry-leading cleaning and sanitizing protocols are used to clean guest rooms, with emphasis on high-touch items, including television remote controls, toilet seats and handles, door and furniture handles, water faucet handles, nightstands, telephones, light switches, temperature control panels, hair dryers, irons, alarm clocks, and luggage racks.
  • Between guest stays, windows will be opened to air out rooms. As an added part of our cleaning process, we will also use the R-LOMU UV Light Sanitizer Lamp in bedrooms and bathrooms which kills up to 99.9% of most airborne bacteria, viruses, and mold spores.
  • We will not enter an occupied room unless there is a request for service. Service will include changing out towels, emptying trash and making the bed.

Cancellations

  • With full refunds available when cancellations are made 14 or more days in advance, our cancellation policy is set to maximize flexibility.
  • However, if you or any guest in your party feels ill or has been in direct contact with someone who has tested positive for COVID-19, please contact us for cancellation options outside of the policy outlined, including transferring deposits to future reservations or gift certificates.